FAQ's

1. Do you ship worldwide?

Answer: We currently only ship within the UK.

2. Do you offer same day delivery?

Answer: Unfortunately, we do not offer same-day delivery. Orders are processed within 1-2 business days.

3. I just placed my order. Can I cancel it?

Answer: Once an order is placed, it cannot be canceled. Please ensure your order details are correct before completing the purchase.

4. Can I add or remove products from my order?

Answer: Once an order is placed, it cannot be modified or edited. If you need to change your order, please contact us immediately at Danielkirkham27@gmail.com before it is processed.

5. Can I track my package online?

Answer: Yes, you can easily track your package online. You will receive a confirmation email with tracking details once your order has been shipped.

6. Do you offer returns or refunds?

Yes, we offer returns and refunds under certain conditions. Please refer to our Refund Policy for detailed information.

7. How long does shipping take?

Standard shipping within the UK takes 3-5 business days. Express shipping options are available for faster delivery. Please refer to our Shipping Policy for more details.

8. How can I contact customer support?

You can contact our customer support team via email at Danielkirkham27@gmail.com or by phone at 07876 492704. We are here to assist you with any questions or concerns.